FAQ's
Here are
some of the most frequently asked questions regarding
cell phones. If you don't find the solution you are looking for
then please mail us your queries and we assure you the right
assistance from our staff within 24 hours.
1:
Does Cell Phone Shop charge any sale tax and
hidden tax?
Ans: No, we do not
charge our customers any sales tax and hidden tax.
2:
What will be the shipping and handling charges for
quick delivery?
Ans: Flat
shipping and handling charge of US$2.99
applies to all orders shipped
globally, including US, Canada, UK, etc.
The normal
delivery time is 3 business days.
3: What will
be the shipping and handling charges for FEDEX delivery?
Ans: FedEx
priority delivery service is US$10.99
per order. Delivery time is about 3 days.
This service is available for the following countries: United States
Continental, Canada and
Australia.
4: What is
your refund policy?
Ans: To ensure
customer satisfaction, if you are not completely satisfied with our
products, within 15 days from your
purchase date, we will refund and/or exchange your purchases with no
question ask.
5: What is
your warranty for the products?
Ans: Cell
Phone Shop warrant to the end-user customer that our products will
be free from defects in materials and workmanship for
6 months after the date of purchase by the
customer.
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